How To File A Claim
Filing a claim with our carriers is quick and easy.
File your claim online
If you are a member property with a certificate from the InsuraGuest Master Policy, please follow the information below for claims.
If you're making a claim for Property Damage or Theft, please use the below claims info:
Toll Free: 1-800-690-5520
If you're making a claim for Accidental Medical, please use the below claims info:
Claims Administered By: Co-ordinated Benefit Plans, PO Box 21281, Tampa FL 33622
Toll Free: 1-877-902-9923
Please include your certificate and property policy number.
Important details you will need to know:
- First, with very few exceptions, claims must be reported within 72 hours of the date of loss or injury.
- Second, don’t forget, and don’t wait, because submitting your claim late could incur a non-insured event. If your items were lost or stolen and are later found, you should contact the carrier and return payment immediately.
- Have your policy number and certificate available for reference.
Canceling a claim
If you have filed a claim and then find the stolen item, you may be able to cancel your claim by contacting InsuraGuest with your claim ID. Canceling a claim will depend on the terms and conditions and the number of days after you have filed. Most claims can be canceled if reported within a few days of the event to the same number and email you filed the claim.