Accidents happen everyday. The InsuraGuest Specialized Hotel Guest Protection Policy (HGP) protects the hotel guest(s) in the event of Personal Property & Financial Loss, Accidental Medical Expense, and Accidental Death & Dismemberment; up to the policy limits.
Please click on the link below and fill out the information, one of our sales representatives will contact you to discuss how you can become a PMS or Hotel partner.... Hotel Registration
Non-refundable costs occur once you have checked into your room and have paid for an InsuraGuest Hotel Guest Protection Policy. All policies are paid for, issued, and certified based on the length of time you have reserved to stay in your room. Because of the time and cost of issuing the policy, once you have checked-in there are no refunds available.
The InsuraGuest Specialized Policy is provided by several different carriers we have bound in contractual relationships. The policies, which are specially designed for InsuraGuest, are managed by our Master Broker at Venture Programs / SUITELIFE.
Please contact us through email at support@InsuraGuest.com. From there, let us know which page you were on and a description of the issue (e.g. the page did not load properly, you received an error message, etc.).
To change your password, please email Support@InsuraGuest.com. In your message please type "Change Password".
Account settings need to be changed by a certified InsuraGuest customer service agent. Please email Support@InsuraGuest.com with the changes you need, or call us directly at +1 212 466 6200
FOR HOTEL MANAGERS ONLY
For the quickest, easiest claim path click here to file online. The forms can be found on your hotel login page. You will also need to provide a description of the lost or stolen items(s), a description of the injury, a doctor's or emergency receipt, a police report, billing and shipping address, and a method of payment for the deductible.
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